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We have always provided our customers with high-quality products. It has also been well received by many customers.
If you wish to cancel your order, please note the following:
The order has been shipped. Cancellation is not supported.
If you wish to cancel your order, please contact customer service email support@lurevibe.com and provide your order number and order information.
Our goal is to offer you the best shipping options. no matter where you live. Every day. we deliver to hundreds of customers across the world. ensuring that we provide the highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification. quality check. and packaging. All orders are sent to the fulfillment center for dispatch in 1-5 business days after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
The following delivery time includes processing time：
Country
Shipping Time
United States
( Except Alaska. Guam. Hawaii. Northern Mariana Islands. Puerto Rico. United States Virgin Islands)
8-12 Work Days
United Kingdom. Germany. France. Mexico. Spain（Except Baleares. Las Palmas. Santa Cruz)
6-12 Work Days
Australia. Canada. Itay
12-18 Work Days
Switzerland. Denmark. Ireland. New Zealand. Belgium. Austria. Sweden. Netherlands. Norway. Portugal
15-25 Work Days
Japan. Korea （If you fill in the correct tax ID number. it only takes 8-10 days to receive it.）
8-18 Work Days
The Middle East（Saudi Arabia. United Arab Emirates. Qatar. Oman. Kuwait. etc.）
30-50 Work Days
India
30-50 Work Days
South America （Colombia. Guatemala. etc.）
20-30 Work Days
*During peak seasons and promotional sales. delivery might take a little longer.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note. that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
Is My Package Discreet?
Please don't worry about if people will know what you purchased. We take care of your privacy as 100% discreet. Each order will be shipped in plain packaging with no reference to anywhere or anything inside. No one knows what great babe you've bought.
We would love to hear from you, contact us on:
Email: support@lurevibe.com
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Pre-Purchase Questions Guide
Yes, all our packages will be delivered discreetly. No product information will be disclosed, and the goods will be sent via DHL/UPS and use ordinary brown packaging boxes.
We ship free of charge worldwide.If you can fill in the address when you place an order, we can ship it.When filling in the order address, if your country is not listed in the options, it means that the product is prohibited from import by your country. For orders that cannot be shipped, we will refund 💵 within 24 hours.
Our warehouse processes hundreds of orders every day. Online orders are usually shipped within three days of receiving the order. If you do not receive a shipping notification within one week of purchase (Email: support@lurevibe.com), please contact our professional customer service team in time;
After the order is shipped, we will send the tracking number by email.
You can log in to your Lurevibe account at any time to check the status of your order.
International orders are usually delivered within 8-12 business days, and some remote areas take about 15 days (via USPS/FedEx).
We are very sorry, but we have a very large order volume every day. If you place the order within 24 hours, we can process the refund for you.
However, if the item is ready for shipment more than 24 hours later, we regret not being able to cancel your order. If you insist on canceling your order, we will charge a 5%-10% compensation fee. (However, we will send you a 25% discount coupon for your next purchase.) Thank you for your understanding.
Please contact customer service（Email：support@lurevibe.com） in time after making a decision.